ISO 9002

As part of our long-term commitment to providing our customers with the highest level of customer service, Desco Plumbing and Heating Supply Inc. implemented a quality assurance program that meets the requirements of the international standard ISO 9000-1994. The ISO 9002-1994 certification is your assurance that Desco will deliver consistently high customer service level throughout all areas of our business. Furthermore, Desco is the only wholesaler distributor of plumbing and heating supplies in Ontario with all of its locations registered under the ISO banner.

What does this mean to our customers…

• Long term commitment to provide high level of customer service
• Provides a communication vehicle to initiate customer feedback
• Consistent customer service throughout all Desco locations
• Our commitment to provide continuous improvements in all areas of our business